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Steve Regan is a writer who lives in New Brighton. He’s a performance poet and a rebel. He drinks in a pub he calls Hell’s Waiting Room and a late bar known as The Lost Weekend. Steve has an unusual take on modern life – as you’ll discover …

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I like to see the best in people, BUT …

February 1, 2008 6:39 PM | 

I COULDN’T resist a snigger when I spotted this quote from a "Strategic Recruitment Manager" for Alton Towers theme park…
"Whether it’s a part-time, full-time, permanent or summer job you’re after, if you’re bright, enthusiastic, customer focused and like to get on with the job in hand, it’s highly likely there’s an opportunity here."
Hmmm. Recruitment professionals such the once responsible for that drivel do not live in the real world, it seems to me.
They inhabit an entirely imaginary society where people are "bright, enthusiastic and customer focused".
The reality in 21st century Britain is this: most people who work are very stressed and depressed by their jobs.

They are also deeply, deeply bored by the daily grind, and full of contempt for those whingeing customers / clients / stakeholders their employers expect them to interface with.
Sorry if that seems a trifle cynical, but I detect a profound and widespread workplace alienation that is becoming quite worrying.
And I think we should be honest about what sort of country we live in.
Britain is a nation full of crap, low paid jobs and even crapper public services.
You have only to scan the jobs pages of the regional media to see what a travesty of dysfunctional quangos and creeping State intervention the employment market has become.
In every sizeable town and city, the dreary, bloated local council is by far the biggest employer –complete with parking mafia and anti-smoking nazis on the public payroll.
Real industry, such as the former silk mills of Leek, just a few miles from Alton Towers, and shipbuilding on Merseyside, are long gone.
Now, indeed, some of Leek’s mills are being converted into hostels for cheap labour from abroad which is being hastily recruited to work at the aforementioned cheesy theme park.
Foreign workers are more likely to put up with low wages while being "bright, enthusiastic and customer focused" – in a place where the official emphasis is on Having Fun and a Thrilling Time on white-knuckle-and-tight-sphincter rides.
Local Staffordshire people, it seems, are not that interested in having fun while at work, or working for the wages offered.
That’s why the Towers are having to recruit from farther afield. Hence the PR bullsh** from our "Strategic Recruitment Manager".
It’s the same story right across the country. Workers are piling in from the former Communist nations of Eastern and Central Europe.
Because even people from cultures previously under the jackboot of sour-faced tyrants are somehow better suited to being ‘bright, enthusiastic and customer focused’ than we poor, long-suffering Brits.
Meanwhile, the many millions in the UK who are still employed are stressed to the limit of their endurance by long working hours culture, endless target-setting, performance inspection and assessment, spiteful office politics, workplace bullying, boring meetings and moronic management jargon of the kind so effectively satirised by TV’s The Office.
I have come to these views not really out of personal experience but rather because I have been talking to many friends and acquaintances about the subject of work.
They all tell the same story: that they are so very bored by what they have to do for a living; that their jobs are slowly corroding their souls.
And as for employment opportunities offered by "Strategic Recruitment Managers" and their ilk, it all seems very unappealing – though not all of it is low paid.
Recently I saw a job advertised by Halton Council (that’s Widnes and Runcorn) for a Principal Officer – Client Design Advisor.
I’ve no idea what the work involves – though I hardly think good design will feature in anything a council does.
The salary for this post is attractive, mind – £37,543 to £40,101 for a 37-hour week.
Even so, I’d need to be paid considerably more than that before I agreed to spend so much of my week in Runcorn. Or Widnes.
And I speak as someone with considerable experience of our country’s celebrated Crap Towns …
I was born in Wigan, worked in Hull and Stirling (and I still have nightmares about my time in that particular Scottish hell hole) – and I buy me underpants in Birkenhead Market.

Comments (7)

Lord Vino du Matin wrote...

Ever think about the child chained to a sewing machine in Bangladesh who makes your underpants?
REGAN REPLIED: I hardly think of underpants at all, milord. I simple don't have the traditional British obsession with gussets.

Posted by: Lord Vino du Matin  | February 4, 2008 11:46 AM

Big Scott wrote...

"In every sizeable town and city, the dreary, bloated local council is by far the biggest employer." If you think it's bad down there, Steve, you should come to Scotland. So many people seem to either work for the council / Govt or some agency, consultancy firm, etc... which relies on the state for work.
I was sorry to hear of your recent illness. I hope you're feeling better and aint still having to dictate the blog from a chaise longue while Posh Boots takes notes!!
By the way, I was amazed to see that Stirling didn't make it onto your list of crappy towns. I always suspected you secretly loved it...
REGAN REPLIED: I came very close to mentioning Stirling in the Crap Towns bit. Consider it done. I'll edit it in.

Posted by: Big Scott  | February 4, 2008 11:59 AM

Lord Vino du Matin wrote...

Balderdash, sir. Your gusset interest is well known. I remember a time when boxers were all you would wear while watching TV. Most of us had to leave the room, obviously.....
REGAN REPLIED: I can't help it. I'm a big lad, and me doings get sweaty.

Posted by: Lord Vino du Matin  | February 5, 2008 10:55 AM

johnny wrote...

Hi steve ive been reading your blog for some time now, and i fully agree with you, working in britain now is not a nice thing to have to do, and i have seen with my own eyes the way people i work with are bulled, and stressed out every day, not only by the management but people they have to work with as well.
Anyway, hope you're feeling a lot better now, and Posh Boots is taking great care of you. Don't you take her for granted eather, you forgot to tell us how wonderfull she is this time, and i am sure the lady would appreciate hearing this. Well steve hope your ok for the poetry reading in liverpool later this month, hope to get there to hear you. johnny.
REGAN REPLIED: Thanks, Johnny, for your kind wishes. Be assured I do value Posh Boots and tell her how marvellous she is all the time. Hope you make it to the Magnet at the Magnet, Hardman Street, L'pool, on Tue 19 Feb, from 8pm. I'll be doing my Wearons sketch and some of the other bards of New Brighton group, including Len Rosso, will be doing stuff. Cheers.

Posted by: johnny  | February 5, 2008 4:31 PM

Lord Vino du Matin wrote...

Life is a gusset mate and it is also sweaty....if you do it right. Posh Boots is clearly a saint and I want to buy her a drink of her choice.
REGAN REPLIED: Hopefully, you'll soon get an opportunity.

Posted by: Lord Vino du Matin  | February 5, 2008 10:53 PM

Darren wrote...

Everyone knows that if you work for the council you are on the gravy train. This is why there's so much nepotism in those circles and so much money is wasted on imaginary positions.

The problem with the UK is that we are a nation of shirkers who have forgotten what it is like to do proper hard work. This is why any industrial project overruns (mainly because the construction workers are too busy smoking skunk and popping out to the betting shop), why our public services are in decline and why this country is sinking slowly into the mire. We used to be a clever, hard-working culture, but instead we are the Idiot Nation.

We have grown complacent with our widescreen TVs, our mortgages, our two holidays a year, two cars in the driveway on HP, and our matching sofas from DFS. We need a proper world war to shake things up. That would clear out some of the dead wood, no?

REGAN REPLIED: Er, we need a war. Steady on Dazza. Even I wouldn't go that far.

Posted by: Darren  | February 9, 2008 10:56 AM

Suzanne & Andrew wrote...

Dear Steve,

My partner and I are most heartened by your comments on modern society. We both work in education and are suffering death by acronym and are being tortured daily by f***ing initiatives! Your comment about 'corroding the soul' resonated deeply - we have been feeling bewildered and alienated for so long. We want the world to stop so we can get off. Instead we are going to emigrate to New Zealand in order to reclaim our lives, our souls and our time. Only then will we be able to breathe again.

Thank you - good to know we're not alone.

Suzanne and Andrew

REGAN REPLIED: Thanks for your comments. It's always nice to know when you've struck a chord with someone. There is definitely a deep and dangerous malaise afflicting Western society. Good luck if you go to New Zeland. It's a beautiful country, I hear.

Posted by: Suzanne & Andrew  | February 9, 2008 7:23 PM

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